Claim Confirmation

Upon completion of a claim, which is indicated by clicking Finish, the claim will be placed into one of two states. If there are no validation errors and the claim is ready to be submitted for adjudication, then it will be set to Complete.

However, if errors exist, a table will be displayed informing you of each error and its location in the claim. The tab location of the error will be a hyperlink, which when clicked will take you directly to that tab so that you may make any necessary edits. Click on Edit Current Claim to return to the General Claim Information tab of the current claim or click Enter Another New Claim to leave this claim in Error status and enter a new claim. If you are viewing a claim with errors that was previously processed and you wish to determine if the errors displayed are still accurate, click Validate Current Claim, which will re-validate the claim and display an updated Confirmation page.

The Submit Real Time Claim button only displays if you selected Professional Real Time as the claim type when you initially began creating the claim. Choosing Submit Real Time displays a confirmation page.