Navigational Tips

The ePACES application has been designed to be intuitive and user-friendly. The Claim Entry process may be navigated using the keyboard, however at times you will be required to use the mouse to assist. Listed below are some hints and tips for navigating the ePACES system. Each special key responds differently depending on which type of control has the focus.

Arrow Keys

• If focus is on a basic data entry field or text box , the up and down arrow keys will not do anything, but the left and right arrow keys will move you through the text entered in the field.

• If focus is on a list box , the up and down arrow keys will scroll through the options in the list while the left and right keys will not do anything.

• If focus is on a set of radio buttons , the left and up arrow keys will move focus from the option on the right to the option on the left and conversely the right and down arrow keys will move the focus from the option on the left to the option on the right.

• If focus is on a button, whether a list , calendar or general button, the left and right arrow keys will not do anything but the up and down arrow keys will scroll the page, if applicable.

• If focus is on hyperlinked text, the left and right arrow keys will not do anything but the up and down arrow keys will scroll the page, if applicable.

• If focus is on a tab, the left and right arrow keys will not do anything but the up and down arrow keys will scroll the page, if applicable.

TAB Key

• Radio Buttons have their own unique way of reacting to <TAB> and the arrow keys. When navigating using the <TAB> key, if you encounter a set of Radio Buttons the focus will be placed on the option which is selected. If neither option is selected, the first one listed will receive the focus. You may alternate between the options by using the arrow keys.

• The <TAB> key is the main key used to move around the pages. Pressing the <TAB> key will move the cursor or focus through the controls on a page starting at the top and moving left to right and top to bottom. All data entry fields, radio buttons, check boxes, hyperlinks, and buttons are included in this path.
  
  
  
  For example, on the General Claim Information tab, you will enter the Patient Control Number and Location Information, then click the key to move to the Client ID field. Once you enter a Client ID, you may click again to move focus to the Go button. Notice, when a button has focus there is a dotted box surrounding the button.

• The <SHIFT>+<TAB> key combination will navigate through the controls on a page in reverse order, therefore right to left and bottom to top. This is useful if you have pressed the <TAB> key too many times and passed your desired field or button.

Enter Key

• When a button has focus, indicated by the dotted box surrounding the button, pressing the <ENTER> key will simulate a mouse click on the button.

• After clicking a button or link, via a mouse click or pressing <ENTER>, which causes the page to refresh or change for any reason, it is necessary to use the mouse rather than the <TAB> key to place your cursor where desired.
  
  
  
  An example of this is entering the Client ID on the General Claim Information tab and then clicking Go. This will cause the page to be expanded to allow for the selection of the Claim Type. Even though logically this is the same page, technically it is a new page and therefore you need to redirect focus to the Claim Type field as the page has no memory of where you were located on the page prior to clicking Go.