Promote User to Administrator

The System Administrator has the ability to promote a Supervisor or General User to the role of Administrator for a TSN/ETIN. If a user is set to an Administrator, they have Full Access to all areas of the ePACES application including the User Maintenance section, for all Providers assigned to their TSN/ETIN.  Once a user is promoted to an Administrator, they are unable to be changed back to a Supervisor or General User.

To promote a Supervisor or General User to an Administrator role:

• Find the name of the User to be modified and click the hyperlinked name. NOTE: An inactivated User ID will not be displayed as a hyperlink.

• on the resulting page, confirm the first name, last name and user id are those of the desired user,

• click the Promote User to Administrator link,

• confirm that the selected user should have Administrator privileges to all Providers listed,

• the user will now have an Access Group of Administrator and no Add/Edit Access Privileges icon for all Providers on the Edit Current Users page.